Shipping & Returns
Explore our straightforward shipping and return policies designed for your convenience. We ensure every order reaches you seamlessly and your satisfaction is our top priority.
Shipping Policy
At Village People Coffee Roasters, we aim to deliver your coffee as freshly and quickly as possible. All orders are processed within 1-2 business days and shipped via standard ground shipping. You can expect your coffee to arrive within 4-7 business days after shipping, depending on your location.
Please note that shipping times may vary during peak periods or due to unforeseen circumstances. For orders above a certain value, we offer complimentary shipping to enhance your shopping experience with us. Keep an eye on your email for confirmation and tracking details once your coffee is on its way!
Return & Exchange Policy
Your satisfaction is paramount at Village People Coffee Roasters. If you are not completely satisfied with your purchase, we are here to help. You may return any unopened and unused products within 14 days of receipt for a full refund or exchange.
Unfortunately, we cannot accept returns on opened or used products due to health and safety concerns. In the rare event that you receive a damaged or incorrect item, please reach out to us immediately for a swift resolution.